Serenna serves as a Utilization Review Specialist at Liberty House Recovery, bringing a strong understanding of American Society of Addiction Medicine (ASAM) criteria and behavioral health insurance processes. Her work helps support appropriate levels of care while assisting clients in making the most of the benefits available through their insurance plans.
Known for her communication skills, attention to detail, and understanding of utilization review requirements, Serenna works closely with the treatment team to help coordinate coverage and support continuity of care. Her commitment to clients and knowledge of the insurance authorization process make her a valued member of the Liberty House team.
